AI Agents and BPMN: Orchestrating the Predictable and the Unpredictable

As AI capabilities rapidly evolve, many organizations wonder whether to rely on deterministic BPMN workflows or non-deterministic AI-driven processes. This presentation shows why it’s not an either/or choice but rather a powerful “better together” approach. We explore how Camunda’s platform can seamlessly orchestrate AI agents within BPMN-based workflows, enabling human tasks, deterministic rule sets, and AI-driven decisions to coexist in a robust, end-to-end process. Through real-world examples, we highlight how AI agents can handle unpredictable scenarios while BPMN provides transparency, governance, and auditability. Get a clear understanding of how to blend the strengths of deterministic orchestration with the flexibility of AI, driving smarter processes and faster outcomes