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Stage 1Livestream

Digital transformation at Halkbank: Enhancing operational efficiency & customer experience with Camunda

  • Architects
  • Decision Makers
  • Developers
  • Talk Business
  • Camunda
  • Customer Experience
  • AI
  • Financial Services

Banking institutions are facing numerous challenges, including rising transaction volumes, customer expectations for quick and seamless service, scalable integration with diverse systems, maintaining compliance with evolving regulations, and enabling real-time monitoring. See how Halkbank has been modernizing its banking processes to address these challenges and has incorporated Camunda as part of its digital transformation strategy, focusing on automation, AI, OCR, and efficient workflow management. Follow their journey from their first use case, Customer Onboarding, followed by the critical Money Transfer process. Discover how the bank has scaled its implementation to include a total of 14 use cases in production, 5 in the testing phase, 15 in development, and 2 in the analysis phase, and explore the business benefits that this Camunda-orchestrated digital transformation has delivered.

Speakers

  • Gülefşan Yildirim BaşaranUnit Manager, Core Banking Software Development
  • Ibrahim KüpSenior Software Developer