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Business 2

Enabling Business-Led Orchestration at Bouygues Telecom

Business Analyst IT & Business Executives Telco

Bouygues Telecom is orchestrating long-running, multi-party processes by enabling business teams to model and deploy processes directly with BPMN and DMN. With Camunda as the orchestration backbone, the organization standardized process layers, modularized complex cases, and introduced governance guardrails that allow nontechnical users to manage change safely, even in processes that span months or years. This session shows how human-in-the-loop controls, exception handling, and full visibility support resilient, end-to-end coordination across partners while accelerating iteration and improving operational alignment.

Speakers