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Camunda 8 + GenAI: Elevating the Agent Experience

CamundaCon 2025 New York · October 7, 2025

  • Business Analyst
  • Enterprise Architects
  • IT & Business Decision Makers
  • IT & Business Executives
  • New to Camunda
  • Software Developers
  • Talk Business
  • Talk Tech
  • Telco
  • Agentic Orchestration
  • Artificial Intelligence
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Join VodafoneThree on its journey to transform the Customer Agent experience by combining the power of Camunda 8 with GenAI. By orchestrating guided case journeys with Camunda 8 and embedding GenAI to handle repetitive tasks, the platform empowers agents to focus on what matters most - serving our customers. The result: reduced handling times, faster system updates, and improved customer satisfaction. Attendees will discover how intelligent orchestration can drive agent efficiency and customer satisfaction at scale.

Speakers

  • Buddhika HanwellaiBPM Engineering Manager