Product Owner
Commerzbank has reimagined its UK corporate onboarding journey by orchestrating all steps, from KYC and data collection to account and product setup, through its Camunda-powered framework. By standardizing processes and removing manual fragmentation, onboarding cycle time was reduced to under 48 hours. The success of this approach has led to its expansion into additional customer segments, creating a scalable blueprint for future onboarding automation across the bank. This session shares how the team designed the end-to-end experience, the architectural decisions behind the solution, and the business impact achieved through this reimagining.
