The challenges of automation and empowerment in the telecoms industry

15/05/2024 | 2:35 pm CET
Track: Purple Stage

For Telecom businesses to maintain profitability, operators must ensure their processes allow them to better satisfy customers while reducing manual tasks. In this session, you’ll hear how this vertical was organized to standardize the operations support processes by illustrating the point through the implementation by the infrastructure operator TDF.

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St├ęphane Guillot
TDF
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Charles Praud
Sopra Steria