Using Camunda event data in a data engineering pipeline

14/05/2024 | 1:40 pm CET
Track: Purple Stage

Imagine transforming your operational oversight with a 360-degree view of your processes. Thanks to an integration of Camunda event data and a Customer Data Platform (CDP), it’s possible. This session will explore how the UK General Register Office successfully overcame their customer insight challenges and improved their service level agreements (SLAs). Learn how they leveraged external platforms like Anaplan and Braze for demand forecasting and customer query responses, reducing reliance on agency staff.

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Andrey Kozichev
MetaOps
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Jim Collins
MetaOps