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Jack

Jack Geraats

Product Director Patient Solutions

R&D Manager/System Architect with more than 20 years of experience and a strong background in platforms and products in the Healthcare domain. Currently responsible for identifying, developing, and implementing the innovation roadmap & strategy for the SmartMed patient solutions.

Tech 2

Advancing Patient Pharmacy Care with Agentic Orchestration

SmartMed is developing an intelligent pharmacy assistant powered by Camunda and agentic orchestration. The solution blends generative AI with BPMN- and DMN-driven guardrails to interpret patient inquiries, retrieve medication data, and incorporate clinical context such as allergies, interactions, lab results, and demographics. Human-in-the-loop review ensures every response is safe and validated before delivery. This session will showcase the project’s design approach and the path to production.

Enterprise Architects Software Developers IT & Business Executives Healthcare, Life Science, Pharma