Software Engineer
Software Engineer at Magenta Austria with extensive experience in workflow automation. Working with Camunda since 2015, focusing on scalable process orchestration and practical BPM solutions in telecom environments.
Magenta Telekom is using Camunda and agentic orchestration to automate death case contract terminations across multiple systems. This session shows how AI-assisted validation, BPMN-driven control, and microservice integrations reduce manual effort and improve accuracy while maintaining end-to-end visibility. Attendees will see a live demonstration of how agentic orchestration coordinates APIs, data checks, and system updates to deliver faster execution, fewer errors, and a consistent, compassionate experience for employees and customers.
