Juan Miguel Solano

Telefónica Global Solutions is migrating key OSS processes from a traditional orchestrator to Camunda to improve speed, reliability, and integration across its operations ecosystem. This session highlights how provisioning, assurance, and case management processes are being automated with BPMN- and DMN-driven models and how Camunda connects with existing tools to streamline daily operations. A practical case study will show the measurable impact of this modernization effort.