Product Owner - Squad B2C Direct Services
KYC data updates for low-risk customers is a high-volume, time-sensitive process that often suffers from manual checks, fragmented data, and inconsistent case handling. In this session, BNP Paribas shows how Camunda orchestrates a streamlined, compliant file-update workflow that automates data gathering, validates customer attributes, and routes only true exceptions to human review. Attendees will learn how standardized BPMN and decision logic reduce processing time, strengthen auditability, and create a scalable foundation for future agentic automation.
