Principal Architect - Technology (Associate Director)
In cell therapy manufacturing, every production lot is tied to a single patient — making Out-of-Spec (OOS) events uniquely high-stakes. Today, most organisations still rely on manual triage, fragmented cross-system coordination, and reactive decision-making to handle these incidents. The result: delayed dispositions, compliance gaps, and direct risk to patient treatment timelines. This session presents Cognizant's Smart Lot Framework — a production-grade solution that reimagines the OOS lifecycle using Camunda BPMN orchestrationand Agentic AI. Attendees will see how a multi-agent architecture autonomously handles email ingestion, lot validation, root-cause analysis, and disposition recommendations — while Camunda coordinates synchronised, real-time updates across SAP, LIMS, and Infinity.
