Senior Customer Success Manager
With six years in automation and a diverse background across industries, I help organizations—especially in BFSI—navigate their automation journeys. Passionate about process orchestration, AI innovations, and agentic orchestration, I focus on maximizing value while keeping the human factor at the core. I thrive on learning, evolving, and connecting processes, products, and people.
AI-powered process automation is redefining what's possible for modern enterprises. At bank NORD/LB, Camunda provides the strategic backbone for building digital workflows that don't just optimize processes—they transform them. AI agents enable us to take a step further and create truly intelligent, end-to-end processes. In this presentation, we will demonstrate how embedding AI agents into decision-making allows us to further increase efficiency, accelerate innovation, and deliver value at NORD/LB.
