AI-powered process automation is redefining what's possible for modern enterprises. At bank NORD/LB, Camunda provides the strategic backbone for building digital workflows that don't just optimize processes—they transform them. AI agents enable us to take a step further and create truly intelligent, end-to-end processes. In this presentation, we will demonstrate how embedding AI agents into decision-making allows us to further increase efficiency, accelerate innovation, and deliver value at NORD/LB.
Artificial Intelligence is everywhere — but is it a must-have for business transformation, or a risky trend that needs careful control? •Nathan Loding takes the cautious stance. He’s skeptical of adopting AI without clear safeguards, emphasizing governance, compliance, and the realities of organizational hesitancy. For Nathan, the question isn’t can we use AI, but should we - and under what conditions? •Niall Deehan, on the other hand, sees AI as a game-changer. He champions Agentic Orchestration and looks for every opportunity to embed AI into workflows. Niall argues that the benefits outweigh the risks, and that organizations should lean into innovation instead of holding back. This session pits pragmatism vs. progress in a lively back-and-forth: can governance and innovation coexist, or will AI always be a “hot or not” debate?